Terms and Conditions

By using this site, you agree to its terms and conditions. If you do not agree, please discontinue use.

Copyright

The Materials are protected by copyright and other intellectual property laws and may not be republished or shared with third parties without the prior written consent of MK Packers & Movers Ltd.

Further, the following restrictions apply to the downloading and copying of the Materials:

All copyright and proprietary notices must be retained on any copies of the Materials. The Materials may not be modified, reproduced, publicly displayed, performed, distributed, or used for any public or commercial purpose without explicit permission. Any recipient of the Materials must be informed of these usage restrictions.

Software

The Software provided to operate this Site and/or facilitate the download of Materials (the “Software”) is the copyrighted property of MK Packers & Movers Ltd. and/or its amliates. You are granted a non-exclusive, non-transferable license to use the Software solely for the purpose of accessing the Site and/or downloading Materials. This license is limited to the specified purpose and does not grant you any rights to modify, distribute, sell, decompile, reverse engineer, disassemble, or otherwise exploit the Software in any manner. Any unauthorized use of the Software is strictly prohibited and may result in legal action.

Trademarks

Limitation of Liability

You acknowledge and agree that your use of this Site and the Internet generally is at your own risk. Under no circumstances shall MK Packers & Movers Ltd. or its amliates be held liable for any direct, special, incidental, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, data, or profits, arising out of or in connection with the access to, use of, or inability to use this Site, the content displayed herein, or the Internet in general. This applies regardless of the legal theory under which such liability may arise, including but not limited to contract, negligence, or other tort actions.

While MK Packers & Movers Ltd. endeavors to ensure that the content of this Site is accurate, complete, and current to the best of its knowledge, it makes no warranty or representation regarding the accuracy, completeness, or timeliness of the content. It remains your sole responsibility to independently verify any information prior to relying upon it.

MK Packers & Movers Ltd. further acknowledges that the content on this Site may contain technical inaccuracies or typographical errors. The company reserves the right to make modifications or corrections to the content at any time, without prior notice.

General

This Website, including all information, content, names, images, logos, icons, and materials related to MK Packers & Movers Ltd. and its amliates and services, is provided on an “as is” and “as available” basis. MK Packers & Movers Ltd. makes no representations, warranties, or guarantees, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party intellectual property rights.

To the fullest extent permitted by law, MK Packers & Movers Ltd., its amliates, contractors, employees, directors, and omcers shall not be liable for any direct, indirect, incidental, special, or consequential damages, including, without limitation, damages for loss of profits, business interruption, or loss of data, arising out of or in connection with your access to, use of, or inability to access or use this Website, or any materials, information, opinions, or recommendations contained herein.

MK Packers & Movers Ltd. reserves the right, at its sole discretion, to modify, update, or amend the content of this Website at any time, without prior notice.

Changes and Other Terms

MK Packers & Movers Ltd. expressly reserves the right to modify, update, or alter any information contained on this Website at its sole discretion, without prior notice.

Furthermore, MK Packers & Movers Ltd. may, at any time, amend or revise these Terms of Use without prior notification. Access to certain services or functionalities on the Website may be governed by additional or separate terms and conditions, which MK Packers & Movers Ltd. may impose from time to time, at its discretion.

Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the applicable laws of the City of Delhi, in the State of Delhi, India. Any disputes arising from or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Delhi, India. By using this Website, you irrevocably consent and submit to the personal jurisdiction of the aforementioned courts for the purpose of litigating any such disputes.

Notwithstanding the foregoing, MK Packers & Movers Ltd. reserves the right to initiate legal proceedings in any other jurisdiction, outside of India, to protect its interests or to enforce its rights as deemed appropriate.

Disclaimer

This Website is provided by MK Packers & Movers Ltd. on an “as-is” and “as-available” basis, with all information subject to modification at any time without prior notice. MK Packers & Movers Ltd. expressly disclaims any representations or warranties, whether express or implied, with respect to the operation of this Website or the information, content, materials, or products included on this Website.

MK Packers & Movers Ltd. does not warrant that the Website’s functions will be uninterrupted, error-free, or that defects will be corrected. MK Packers & Movers Ltd. also does not guarantee that this Website or the server that makes it available is free from harmful components, including, but not limited to, viruses or other damaging elements.

By using this Website, you acknowledge that you do so at your own risk. MK Packers & Movers Ltd. does not assume responsibility or liability for any damages arising from your use of this Website. The content provided herein is not admissible as evidence in any legal proceedings.

Cancellation and Refund Policy

Cancellation Policy: Orders placed via mkpackersmovers.com may be canceled within 24 hours of the order placement. Cancellations will not be accepted once the consignment has been dispatched.

Refund Policy: In the event of an order cancellation, customers must contact our

customer care department at

+91 813 3080 564 , providing the required documentation for refund processing.

Pricing Policy: The service rates are subject to change based on the nature of the services rendered, including but not limited to factors such as volume, distance, and any additional services requested by the customer. All rates are subject to change without prior notice.

Claim Policy

Damages may occur to the HHG consignment (s) during transit on account of rough, hilly and dimcult terrains that is witnessed in the country. APML always tries to impress upon our clients on the advantage of taking risk coverage while booking with APML and recommends them to pay risk coverage charges through cheque for their consignment to avoid any contingency that may happen un an un-predictable conditions.

The carrier or their agents shall be exempted from any loss or damage through accident/ pilferage/ fire/rain/collision/any other road or river hazard. We therefore recommend that household goods should be covered under CARRIER RISK by paying additional charges as FOV.

NO INDIVIDUAL POLICY/RECEIPT FROM INSURANCE COMPANY WILL BE PROVIDED. APML WILL ISSUE GCN UNDER “CARRIER RISK” AS PER SECTION 11 OF CARRIAGE BY ROAD ACT, 2007

GENERAL INSTRUCTIONS

  1. Client must record proper value in the inventory sheet. The inventory sheet will be treated as a final document in claim settlement, if any. The value in PACKING LIST can only be considered as final while settling any case.

  1. In the event of claim coming up for any reason, the payment of compensation will be restricted to the amount equivalent to the value declared by the consignor in the Packing list as per 1.

  1. Consignor must check the declared value of each and every item in packing list at the time of documentation

  2. The carrier will not be liable to entertain claim of compensation in respect of any item which is not specifically mentioned in the Packing List and its value has been declared at the time of packing of the materials.

  1. A claim for compensation for damages of material of any nature would be considered either for repair or reimbursement towards compensation only after receipt of freight charges in full and receipt of written complaint separately soon after unloading but in any case not later than 3 days of unloading.

  2. If the consignor/consignee merely puts his/her signature on “Goods Receiving” Copy showing acknowledgement of goods without giving any remark about the status of the materials, it would be deemed that the transported materials were delivered in o.k./good condition.

  3. The carrier will look into the claim of the consignor/consignee in respect of only those items about which there would be specific damaged remark mentioned in the Proof of Delivery (POD).

  4. No complaint made subsequently or at a later stage will be considered about any additional item having being found damaged or any other type of defect found to have developed or noticed subsequently either after issue of o.k. receipt or after giving remarks about certain material received in damaged condition.

  1. The consignor should indicate the value of his/her all old and used items, in detail at the time of packing in the Packing List after due application of his/her mind and the cost/value so declared should be reasonable as far as possible since the declared value alone would be taken into account at the time of deciding the claim for compensation.

  2. Any claim should be intimated and lodged within 72 hours of delivery of the goods. In case of CAR / Bike, claim should be intimated and lodged within 12 hours.

  3. In case risk coverage is not opted, no claim will be considered at a later stage.

  4. No claim shall be considered if goods already mentioned damaged in inventory sheet

  5. No claim for compensation will be considered for mental agony, mental tension or harassment due to unintentional damage of the material at the destination.

  6. No compensation shall be considered if customer repaired goods without intimate to

carrier

  1. The carrier will not be liable in any manner whatsoever for the damages or for any defects noticed in any item, if the consignor/consignee has arranged the unloading and unpacking of the transported material at his/her own.

  2. If goods already packed by customer and not shown the working /OK condition of item then NO CLAIM shall be considered.

  3. No claim shall be considered which caused by oil spill as we have already instructed consignor not to carry such things before packing.

  4. We do not accept to move perishable goods, jewelry, arms and ammunitions, hazardous material like crackers, explosives, chemicals, filled gas cylinder battery acids and

inflammable oils; such as diesel, petrol, kerosene, gasoline, narcotics and counter branch items.

  1. All batteries must be drained of their acids by customer and should be empty before loading.

  2. No compensation shall be considered in case of LIFT / SOCIETY or STAIR WALLS spoiled during delivery process.

  3. Although due care would be taken to get the damages rectified/repaired expeditiously yet due to certain unforeseen circumstances, if there is delay in getting the damage repaired, no compensation will be paid for such delay or time gap between the period of damage and its repair.

  1. Although due precaution will be taken to ensure quick transportation and timely delivery of the materials at the destination but due to certain unforeseen circumstances or due to certain natural calamities or due to certain sudden road hazardous taking place in transit causing delay in delivery of the material, in such circumstances, no claim for any compensation will be considered.

  1. The carrier will not accept flowerpots (Clay) for transportation and if at all accepted as a good gesture on the request or on being insisted upon by its customer however it won’t take guarantee or be liable for its safe delivery at the destination

  2. The Consignor hereby expressly declares that the above particulars furnished by him or his/her agent are correct. No prohibited articles/goods are included and he/she is aware of Terms & Conditions of the carrier

  3. If party covers his/her risk directly, through some Insurance company, and then the transit risk coverage by carrier will end and will not be liable to entertain any compensation claim.

FOR CAR & BIKE

  1. In case of Car/Bike or other articles only exterior damages will be considered, no claim will be paid for any internal or mechanical fault.

  2. Carrier will not be liable for any defect or damage to any internal part of car including Engine, Battery, A.C., Audio Player etc. as the carrier is not technically qualified to assess its actual status and functioning while given delivery of the car.

  3. Car is being transported under owner’s risk. Consignor should directly take proper Insurance Cover for all types of transit risk and the carrier will not be liable for any damage what so ever including accident etc. Or for whatsoever reason however, carrier will carry out legal formalities like lodging complaint / Panchanama etc. in police station.

  1. Consignor shall pursue his case directly with the insurance company for any claim in case of any unforeseen incident, damages of his/her car or bike.

  1. In case of arising any claim during car transportation, customer must require to lodge claim with his Insurance Company /under writer. APML can only issue a damage certificate if car booked under OWNER RISK.

  2. If transit risk (FOV) has been taken by consignor against CAR and BIKE shifting then liability of any difference and NCB (if any) amount shall be carried out by carrier.

  3. When NCB amount for current year shall be considered.